Digital Access
C2french sells access to digital French practice and TCF preparation tools. Because access can begin immediately after purchase, refund requests are reviewed case by case.
Payments
Refund Policy
Last updated: June 10, 2026
When To Contact Us
- You were charged twice by mistake.
- Your payment succeeded but your account did not receive access.
- A technical issue prevented you from using the service after reasonable troubleshooting.
- You purchased the wrong package and need help changing access.
How To Request Help
Email support@c2french.com with your account email, payment date, package name, and a short explanation. We will review the request and reply as soon as possible.