Privacy Policy | C2french

What We Collect

C2french collects the information needed to run your account and learning tools. This can include your name, email address, login method, plan status, practice progress, answers, notes, recordings, transcripts, and AI feedback generated during speaking or writing practice.

Payment details are handled by our payment provider. C2french does not store full card numbers on this website.

How We Use Information

To create and secure your account.
To save practice results, notes, recordings, transcripts, and AI evaluations.
To provide TCF Canada and TCF Quebec preparation tools.
To manage subscriptions, access, refunds, and support requests.
To improve reliability, security, and product quality.

Recordings and AI Tools

When you use speaking practice, your audio may be processed to create a transcript and evaluation. You should avoid recording sensitive personal information that is not needed for practice.

Your Choices

You can contact us to request help with account access, correction of account information, or deletion of your learning data where technically and legally possible.

Email: support@c2french.com